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AN ORAL HISTORY OF #HUGOPS AND THE GROWING COMMUNITY OF OPERATIONS ENGINEERS WHO OFFER SUPPORT FOR THEIR PEERS BEFORE AND DURING MAJOR CLOUD SERVICE OUTAGES (TOM KRAZIT/PROTOCOL)

An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages (Tom Krazit/Protocol)

Tom Krazit / Protocol:
An oral history of #hugops and the growing community of operations engineers who offer support for their peers before and during major cloud service outages  —  When something breaks on the internet, the people who know how to fix it just want to give their colleagues a hug — even if they’re a rival.

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oralkrazitprotocol